Return & Refund Policy
At Lety’s Fashion, we want you to be satisfied with your purchase. If you are not completely happy with your order, we are here to help.
Return Eligibility
You may return items within 30 days of receiving your order, provided that:
The item is unused, unworn, and in its original condition
All original tags and packaging are intact
The item is not damaged or altered
We reserve the right to refuse returns that do not meet these conditions.
Non-Returnable Items
The following items are not eligible for return:
Final sale or clearance items
Gift cards
Items marked as non-returnable
Return Process
To initiate a return, please contact us with your order details:
Email: support@letysfashion.shop
Phone: +1 708-780-6653
Our support team will guide you through the return process and provide return instructions.
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective or incorrect.
We recommend using a trackable shipping method, as we are not responsible for lost return packages.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed within 7 business days
Refunds will be issued to the original payment method
Shipping fees (if any) are non-refundable
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will resolve the issue as quickly as possible.
Exchanges
We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order.
Contact Information
Business Name: Lety’s Fashion
Address: 5625 W Cermak Rd, Cicero, IL 60804, United States
Phone: +1 708-780-6653
Email: support@letysfashion.shop
We are committed to providing a smooth and transparent return and refund process for all customers.
